Airbnb Is Building a ‘Company Brain’ for AI Agents with Ahmad Al-Dahle

Ahmad Al-Dahle, Airbnb’s CTO, discusses Project Everest, an effort to capture institutional knowledge from employee workflows for use by AI agents. The conversation examines stale information, context poisoning and the costs of supplying excessive context, alongside evaluation of whether shared knowledge improves engineering work. It also considers productivity measures beyond token consumption and pull-request counts, limitations of chat interfaces, and the challenges of support agents mediating conflicting interests in a marketplace.